We are also contacting customers whose data was impacted. We know how these reports were accessed, and we have notified law enforcement. “Upon discovery, we took steps to remediate this issue and launched an investigation with the help of a leading forensics firm.
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“At Cash App we value customer trust and are committed to the security of customers’ information,” Cash App spokesperson Danika Owsley said in a statement to The Verge. Other Cash App products and features (other than stock activity) and customers outside of the United States were not impacted.” Block says it is contacting “approximately 8.2 million current and former customers” in regards to the incident.
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“They also did not include any security code, access code, or password used to access Cash App accounts. “The reports did not include usernames or passwords, Social Security numbers, date of birth, payment card information, addresses, bank account information, or any other personally identifiable information,” Block said.
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Block, the parent company of products like Cash App and Tidal, said in an SEC filing that a former employee downloaded “certain reports” that “contained some US customer information” without permission from Cash App Investing ( via Protocol).ĭata in the reports, which Block said were downloaded on December 10th, included “full name and brokerage account number” and for “some customers” included “brokerage portfolio value, brokerage portfolio holdings and/or stock trading activity for one trading day.” The employee, who downloaded the data after they left the company, had access to the reports “as part of their past job responsibilities,” according to Block.